November 2024 – Present | Remote | FuturHealth Website

• Oversees the full employee lifecycle for 120 team members across 11+ countries, handling comprehensive onboarding, semi-annual performance reviews, knowledge base enhancements, and payroll administration.

• Serves as primary HR contact for business initiatives, specifically leading the personnel compliance aspects of HITRUST Certification and managing stakeholder communications.

• Owner of all HR tools, including SequoiaOne PEO, Deel, Ramp, Google, Slack. Currently in the process of transitioning to Rippling to consolidate these tools, along with our IT systems.

• Partners with the IT department to implement comprehensive AI ethics and governance frameworks, including policy creation, tool evaluation, and staff training programs, resulting in responsible AI adoption across all organizational levels.

• Develops and implements HR policies and training, including updated remote work guidelines, anti-harassment procedures, and quarterly compliance training programs, while maintaining an up-to-date knowledge base within Confluence.

• Develops innovative solutions to complex HR challenges, including implementing a new HRIS system and streamlining people processes for 120 global team members.

• Works both independently on confidential personnel matters and collaboratively with our executive leadership team, department heads and middle managers to foster a positive work environment through targeted goals and initiatives.

• Manages key HR functions including bi-weekly payroll processing, quarterly employee engagement surveys, administration of health and retirement benefits, semi-annual performance reviews, and monitoring state-specific labor law compliance.

• Performs regular HR process audits including I-9 verifications, onboarding and offboarding procedures, and annual policy updates to ensure compliance and effectiveness.

January 2024 – Present | Remote | Madsworks Website

• Provides HR consultation to  global enterprises, with a focus on developing standardized HR procedures and training HR teams on enforcing them throughout the company.

• Champions a people-first philosophy, recognizing that quality talent is essential to organizational success.

• Guides system migrations, including helping a public semiconductor company transition from UKG to Workday to improve integration between HR and financial systems for their 600 employees.

• Strengthens company-wide collaboration by maintaining clear communication with global stakeholders through the development of over 100 essential documents, presentations, and training materials.

Wildbit | | July 2021 – Acquisition in May 2022 | Remote | Wildbit Website

• Increased headcount 30% in one quarter with a 100% offer acceptance rate by refining the recruiting process with Lever.

• Directed HR, total rewards, and recruitment functions across 10 countries, optimizing global employee experience.

• Streamlined US benefits administration and HR data management by implementing three new unique systems.

• Collaborated with the VP of HR to implement a comprehensive employee leveling process across the organization.

ActiveCampaign | Acquisition May 2022 – April 2023 | Remote | ActiveCampaign Website

• Oversaw the acquisition process of Postmark and DMARC Digest, two of Wildbit’s products, and 36 global team members using Asana to streamline team collaboration and achieve project completion.

• Improved initiative visibility, documentation quality, and asynchronous communication by redesigning ActiveCampaign’s internal knowledge system, Confluence, increasing visibility for +1,100 global employees.

• Organized and executed a week-long retreat for 33 team members across 12 states and 9 countries within two months and a $120k budget in partnership with executive leadership to boost team cohesion and strategic alignment.

• Coordinated with legal, processing immigration & VISA documents for ActiveCampaign employees.
  

November 2019 – July 2021 | San Francisco, CA | Netlify Website

• Reduced healthcare costs 12% and expanded coverage for US members through Sequoia One with the VP of People Ops.

• Onboarded 80+ new team members within a year by launching the Netlify Buddy Program and streamlining onboarding processes.

• Lead an in-person team builder for 70+ team members from 10 countries and 17 states in San Francisco and Monterey Bay, California by arranging a week-long all-hands event with a budget of $260K.

• Saved $140K annually by formulating cost-saving policies for equipment procurement and expense management.

• Elevated employee satisfaction and retention rates by revamping salary and compensation packages through in-depth analysis and industry comparisons with the Head of People and Director of Talent.

• Optimized product development processes and built a comprehensive repository of organizational knowledge by overhauling Netlify’s internal system with Netlify CMS.

Oct 2017 - Sep 2019 | Portland, OR | The PEER 150 Website

• Built a membership base of 500 human resources executives and 600 potential members by successfully organizing networking events in eight regions of the United States.

• Established a relationship with  HR Executives to enhance membership & provide possible hosting capabilities at their headquarters.Developed and fostered strategic relationships with human resources executives to increase membership and explore potential hosting opportunities at their corporate headquarters

• Proposed, implemented, and managed the PEER 150 webinar series, which facilitated discussions on pertinent topics among members and enhanced engagement beyond in-person events.

• Collaborated with CHROs from Fortune 1000 companies, UC Berkeley, and Columbia University to direct the CHRO Institute, providing emerging HR leaders with valuable insights into the CHRO role.

October 2013 - July 2017 | Seattle, WA | Seattle University Registrar Website

• Led a team of five desk assistants, aligning goals and offering continuous support for skill development.

• Communicated pertinent dates, information, and document submissions to over 6,000 students, families, and professors at Seattle University.

• Overhauled Seattle University's CRM system, integrating Datatel Colleague and Salesforce, while implementing ImageNow and TerminalFour to optimize processes.

• Assumed the role of primary contact at the Registrar's reception area, providing superior customer service while exercising the utmost discretion in handling confidential documents.